Building Exceptional Customer Experiences!
At Carolina Exteriors, we're committed to delivering an exceptional customer experience every day. As the Triangle area's most trusted, recommended, and referred exterior contractor, we take pride in our work and strive to exceed our customers' expectations.
Our Story
Founded on the principles of excellence, quality, and customer satisfaction, Carolina Exteriors has established itself as a leader in the exterior home improvement industry. Our team of professionals is dedicated to providing top-notch services, from James Hardie siding and window installation to roofing, gutters, and deck restoration. We're not just a contracting company; we're a team of experts who care about our customers and the community we serve.
Our Services
We offer a wide range of services designed to enhance the exterior of your home. From the installation of high-performance windows and energy-efficient doors to the restoration of decks and gutters, we're equipped to handle any project, big or small. Our team of experts will work closely with you to understand your needs and preferences, ensuring that the final result exceeds your expectations.
Why Choose Us
With a 60% referral and repeat customer rate, we're proud to be the most referred exterior contractor in the Triangle area. Our commitment to excellence is reflected in our work, and we're dedicated to delivering an exceptional customer experience every day. We're not the fastest nor the cheapest, but we're the best in the business, and we're confident that you'll be satisfied with our service.
Our Mission
Our mission is to build exceptional customer experiences through our commitment to excellence, quality, and customer satisfaction. We're dedicated to delivering top-notch services, educating our customers, and improving the exterior of homes across the Triangle area.
Efficient and Professional Service
Many reviewers praised Carolina Exteriors for their efficient and professional service. The company's use of an app to track progress and communicate with customers was particularly appreciated. The crew's professionalism, efficiency, and attention to detail were also highlighted as strengths.
Excellent Project Management
Several reviewers commended the project managers for their excellent communication skills, keeping customers informed throughout the project, and ensuring that the work was completed on time and to a high standard.
High-Quality Workmanship
The quality of the work was consistently praised, with many reviewers expressing satisfaction with the finished result. The attention to detail and the quality of materials used were particularly noted.
Communication and Customer Service
Many reviewers praised the company's communication and customer service, saying that they were kept informed throughout the project and that any issues were quickly addressed.
Issues with Delays and Communication
Some reviewers experienced delays and communication issues, which caused frustration. However, many of these issues were resolved, and the company was willing to work with customers to address concerns.
Dissatisfaction with Work Quality and Customer Service
One reviewer had a very negative experience with Carolina Exteriors, citing poor work quality, dishonesty, and unresponsiveness. Another reviewer was unhappy with the company's response to issues with their roof repair.
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