W. L. Gary Company is a renowned mechanical contractor with a rich history spanning over 125 years. Our legacy is built on a foundation of providing timely solutions to our customers' needs, working within their timelines and budgets. With our experienced team, state-of-the-art equipment, and unwavering commitment to quality, we have earned a reputation as one of the most trusted HVAC and plumbing services providers in the DC metropolitan area.
Our Services
We offer a comprehensive range of services, including plumbing, HVAC, hydro-jetting, backflow prevention, and mission-critical construction services. Our team of licensed Journeymen and Master Mechanics are certified in a wide array of specialties, ensuring that our clients receive top-notch solutions tailored to their specific needs. Whether you require routine maintenance, emergency repairs, or large-scale construction projects, we have the expertise and resources to deliver exceptional results.
Our Culture
At W. L. Gary Company, we strive to create a culture that fosters growth, prosperity, and opportunities for our partners, while enhancing our community. Our core values - Create A Safe Culture, Always Pursue Better, Communicate Openly, Do The Right Thing, Intentionally Build Connection, and Find a Way - guide our every action and decision. We promote a safety-first culture, providing our team members with protective equipment, conducting regular safety toolbox meetings, and encouraging open communication to ensure a safe work environment.
Our Mission
Our mission is to provide solutions for our clients, opportunities for our partners, and support to our community. We are dedicated to being the preferred provider of value-added, full-service mechanical solutions, while promoting growth and prosperity for our current and future partners.
Our History
Since the late 1800s, W. L. Gary Company has been providing quality mechanical services throughout the DC metropolitan area. We are licensed to work in DC, Maryland, and Virginia, and are named as a Certified Business Enterprise in DC. Our rich history is a testament to our commitment to excellence and our ability to adapt to the changing needs of our clients.
Our Qualifications
We are proud of our qualifications, which include being licensed to work in DC, Maryland, and Virginia. Our licensed Journeymen and women and Master Mechanics are certified in a wide array of plumbing and HVAC specialties. We are named as a Certified Business Enterprise in DC and have received numerous accolades for our commitment to safety, quality, and customer satisfaction.
Overview of Reviews
The reviews of WL Gary Company, Inc. are mixed, with both positive and negative comments. There are 8 reviews with 5-star ratings, 8 reviews with 1-star ratings, and 2 reviews with 2-star ratings.
Positive Comments
- The company has competent plumbers who go the extra mile to resolve issues.
- The in-house staff is excellent and stays on top of the situation to ensure the customer gets the necessary service.
- The apprenticeship program is great and shapes future leaders in the construction industry.
- The company provides quick and professional service, with technicians like Dave who fix issues efficiently.
- The customer service is friendly, and the staff is knowledgeable and polite.
Negative Comments
- The company overbooks service appointments and provides inaccurate time windows.
- The drivers of the company's vehicles are reckless and do not use turn signals, posing a risk to other drivers.
- The pricing policies are opaque, and customers are charged high rates for parts and labor without transparency.
- The company is not transparent about pricing, rates, and overtime charges, leading to surprise bills for customers.
- The company's staff is not professional, and some managers are involved in accidents and refuse to leave statements with insurance companies.
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